[1]
Zahari, N. et al. 2025. Tipping Practices, Employee Motivation and Service Delivery Performance among 4 and 5-star Hotel Employees in Pulau Pinang. Information Management and Business Review. 17, 4(I) (Nov. 2025), 10–18. DOI:https://doi.org/10.22610/imbr.v17i4(I).4512.