[1]
N. A. S. Abd Razak, S. Harun, and S. N. Wahab, “A Theoretical Framework on Customer Satisfaction in an Automotive Lubricant Market”, IMBR, vol. 15, no. 3(SI), pp. 139–146, Sep. 2023, doi: 10.22610/imbr.v15i3(SI).3468.