A. Roslan, F. A. Mohamad Basir, N. H. Zainal, A. F. Ruslan, M. F. Hairuddin, and S. Muat, “Policyholders’ Knowledge in Claiming Life Insurance: A Conceptual Paper”, IMBR, vol. 17, no. 2(I)S, pp. 553–560, Aug. 2025, doi: 10.22610/imbr.v17i2(I)S.4637.