Abd Razak NAS, Harun S, Wahab SN. A Theoretical Framework on Customer Satisfaction in an Automotive Lubricant Market. IMBR [Internet]. 2023 Sep. 17 [cited 2026 Oct. 25];15(3(SI):139-46. Available from: https://amhinternational.com/imbr/article/view/698-a-theoretical-framework-on-customer-satisfaction-in-an-automotive-lubricant-market