1.
Nayar V, Kulkarni S. Employees First, Customers Second: Turning Conventional Management Upside Down. IMBR [Internet]. 2010 Dec. 15 [cited 2026 Oct. 25];1(2):48-50. Available from: https://amhinternational.com/imbr/article/view/7-employees-first-customers-second-turning-conventional-management-upside-down