Uppal, R. K., and Bishnupriya Mishra. “Excellency in Banking Services - A New Road Map for Banks in the Emerging New Competition”. Journal of Economics and Behavioral Studies 2, no. 2 (December 15, 2010): 32–40. Accessed October 25, 2026. https://amhinternational.com/jebs/article/view/2174-excellency-in-banking-services-a-new-road-map-for-banks-in-the-emerging-new-competition.