Author

  • Jumailah Mohd Ali

    • Faculty of Business Management, Universiti Teknologi MARA Cawangan Selangor, Kampus Puncak Alam, Selangor, Malaysia
    • Malaysia

  • Zarina Abdul Munir

    • Faculty of Business Management, Universiti Teknologi MARA Cawangan Selangor, Kampus Puncak Alam, Selangor, Malaysia
    • Malaysia

  • Shereen Noranee

    • Faculty of Business Management, Universiti Teknologi MARA Cawangan Selangor, Kampus Puncak Alam, Selangor, Malaysia
    • Malaysia

  • Norliana Jailani

    • Faculty of Science & Engineering, University of Manchester, Manchester, United Kingdom
    • United Kingdom

  • Norfadzilah Abdul Razak

    • Faculty of Business Management, Universiti Teknologi MARA Cawangan Selangor, Kampus Puncak Alam, Selangor, Malaysia
    • Malaysia

Abstract

The objective of this study is to outline the issue of government-provided disaster relief management (JKMM) for flood victims during a disaster. Additionally, it examines communication and the planning of goods movement as key elements in determining the efficacy of Humanitarian Supply Chain Management (HSCM). This study focuses on the staff of the Social Welfare Department (JKMM), namely those from the Disaster Management Department and other agencies. The analysis of this research relies on a distinct dataset acquired from a survey conducted among the staff members. Researchers can more easily get quantitative measurements to analyze data on respondent variables. The operational sample comprises 137 participants. The study reveals that enhancing aspects related to the movement of goods and communication is crucial for improving the efficacy of HSCM. JKKM should ensure sufficient vehicle availability while simultaneously striving to minimize communication obstacles, such as limited network coverage. This paper stands out because of its unusual approach since it examines the challenges faced by the government agency (JKMM) in managing products for flood victims. This perspective sets it apart from earlier studies, which primarily focused on the experiences of flood victims and evacuation centers in Malaysia.

Keywords

References

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How to Cite

Mohd Ali, J., Abdul Munir, Z., Noranee, S., Jailani, N., & Abdul Razak, N. (2024). Supply Chain Resilience in the Face of Floods: A Case Study of Humanitarian Efforts by the Social Welfare Department in Malaysia. Information Management and Business Review, 16(2(I)S), 12-17. https://doi.org/10.22610/imbr.v16i2(I)S.3800

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Copyright (c) 2024 Jumailah Mohd Ali, Zarina Abdul Munir, Shereen Noranee, Norliana Jailani, Norfadzilah Abdul Razak (Author)

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Research Paper

Published in

Vol. 16 No. 2(I)S (2024) Learning Styles, Disaster Logistics & Digital Consumer Choice View issue contents

Published

2024-05-29

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