Abstract
The takaful industry, a sector that is guided by Shariah-compliant principles, is progressively investigating cutting-edge technologies to improve service delivery and operational efficiency. This study investigates the influence of social factors and facilitating conditions on the intention to adopt drone technology within the Takaful sector in Malaysia and Indonesia. A quantitative research design was employed, with data collected from 68 Takaful professionals. The results were analyzed using correlation and regression techniques. The findings revealed that social influence and facilitating conditions significantly impact behavior intention, while performance and effort expectancy were found to be less important. Additionally, the study integrates Maqasid Shariah principles, ensuring that the adoption of drone technology aligns with Islamic ethical considerations. The study also urges more investigation to investigate the generalisability of these results over many cultural and legal environments as well as the possible impact of developing technologies like artificial intelligence and blockchain on the sector.
Keywords
- Takaful Industry Search this journal for Takaful Industry (opens in a new tab)
- Drone Adoption Search this journal for Drone Adoption (opens in a new tab)
- Facilitating Conditions Search this journal for Facilitating Conditions (opens in a new tab)
- Technology Adoption Search this journal for Technology Adoption (opens in a new tab)
- Maqasid Shariah Search this journal for Maqasid Shariah (opens in a new tab)
- Performance Expectancy Search this journal for Performance Expectancy (opens in a new tab)
- Social Influence Search this journal for Social Influence (opens in a new tab)
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How to Cite
Muhamat, A. A., Ibrahim, M. A., Sardiana, A., Hendrayati, H., Ramdhan, N., & Kamarul Bahrin, N. F. (2024). Understanding the Impact of Social and Facilitating Factors on Drone Adoption in the Takaful Sector of Malaysia and Indonesia. Information Management and Business Review, 16(3S(I)a), 621-634. https://doi.org/10.22610/imbr.v16i3S(I)a.4155
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Copyright (c) 2024 Amirul Afif Muhamat, Muhammad Azman Ibrahim, Anna Sardiana, Heny Hendrayati, Nur‘Asyiqin Ramdhan, Nurul Fathiyah Kamarul Bahrin (Author)
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Keywords
- Takaful Industry Search this journal for Takaful Industry (opens in a new tab)
- Drone Adoption Search this journal for Drone Adoption (opens in a new tab)
- Facilitating Conditions Search this journal for Facilitating Conditions (opens in a new tab)
- Technology Adoption Search this journal for Technology Adoption (opens in a new tab)
- Maqasid Shariah Search this journal for Maqasid Shariah (opens in a new tab)
- Performance Expectancy Search this journal for Performance Expectancy (opens in a new tab)
- Social Influence Search this journal for Social Influence (opens in a new tab)
Section
Research Paper
Published in
Vol. 16 No. 3S(I)a (2024)
Supply Chain Resilience, Islamic Finance & Micro-Influence
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Published
2024-10-27
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