Abstract
There has been scant research about the gig economy revolution in Malaysia. Evaluating the exponential growth of the Malaysian gig economy is difficult as there is a lack of dependable data on digital platform revenues. This study fills this gap by examining administrative data from the principal agency propelling Malaysia's digital economy. Between 2016 and 2021, the proliferation of gig workers and digital platforms markedly increased, offering stable incomes and augmenting Malaysia's economic revenue. Significantly, earnings from digital gig employment have surpassed conventional physical gig employment. The growth of local digital platforms during the pandemic of COVID-19 is driven by an increased demand for online services. Regulatory oversight is crucial for safeguarding gig workers and ensuring fair income distribution within this sector.
Keywords
- Digital Platforms Search this journal for Digital Platforms (opens in a new tab)
- Gig Economy Search this journal for Gig Economy (opens in a new tab)
- Gig Workforce Search this journal for Gig Workforce (opens in a new tab)
- Income Growth Search this journal for Income Growth (opens in a new tab)
- Independent Workers Search this journal for Independent Workers (opens in a new tab)
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Ahamad Nawawi, N. H., Ramli, R., Khalid, N., & Abdul Rashid, S. F. (2025). The Gig Economy Revolution: Evaluating Income Streams and Economic Contributions in Malaysia. Information Management and Business Review, 17(1(I), 12-21. https://doi.org/10.22610/imbr.v17i1(I).4293
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Copyright (c) 2025 Nurul Hidayah Ahamad Nawawi, Rosiati Ramli, Norlin Khalid, Siti Fatimah Abdul Rashid (Author)
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Keywords
- Digital Platforms Search this journal for Digital Platforms (opens in a new tab)
- Gig Economy Search this journal for Gig Economy (opens in a new tab)
- Gig Workforce Search this journal for Gig Workforce (opens in a new tab)
- Income Growth Search this journal for Income Growth (opens in a new tab)
- Independent Workers Search this journal for Independent Workers (opens in a new tab)
Section
Research Paper
Published in
Vol. 17 No. 1(I) (2025)
Service Quality, Flexible Work & Operational Excellence
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Published
2025-02-20
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