Abstract
This study investigates the factors influencing non-Muslim consumers' intention to purchase halal products in Malaysia, focusing on halal awareness, halal certification, halal knowledge, and halal marketing. Using a quantitative approach, data were collected via surveys from 300 respondents at malls in Petaling Jaya and analyzed using SPSS version 29. The results reveal that halal certification and marketing strategies have a significant positive impact on purchase intention, while awareness and knowledge show moderate influences. These findings highlight the critical role of certification and targeted marketing in fostering non-Muslim consumer confidence in halal products. The study contributes to the growing body of knowledge on halal consumer behavior and offers practical insights for marketers and policymakers aiming to expand the halal market beyond the Muslim community.
Keywords
- Halal Products Search this journal for Halal Products (opens in a new tab)
- Non-Muslim Consumers Search this journal for Non-Muslim Consumers (opens in a new tab)
- Purchase Intention Search this journal for Purchase Intention (opens in a new tab)
- Halal Certification Search this journal for Halal Certification (opens in a new tab)
- Halal Marketing Search this journal for Halal Marketing (opens in a new tab)
- Halal Knowledge Search this journal for Halal Knowledge (opens in a new tab)
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Keywords
- Halal Products Search this journal for Halal Products (opens in a new tab)
- Non-Muslim Consumers Search this journal for Non-Muslim Consumers (opens in a new tab)
- Purchase Intention Search this journal for Purchase Intention (opens in a new tab)
- Halal Certification Search this journal for Halal Certification (opens in a new tab)
- Halal Marketing Search this journal for Halal Marketing (opens in a new tab)
- Halal Knowledge Search this journal for Halal Knowledge (opens in a new tab)
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Vol. 17 No. 1(I) (2025)
Service Quality, Flexible Work & Operational Excellence
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