Author

  • Youngjung Geum

    • Seoul National University, Republic of Korea
    • Korea, Republic of

  • Moon-Soo Kim

    • Hankuk University of Foreign Studies (HUFS), Republic of Korea
    • Korea, Republic of

  • Yongtae Park

    • Seoul National University, Republic of Korea
    • Korea, Republic of

  • Sungjoo Lee

    • Ajou University, Republic of Korea
    • Korea, Republic of

Abstract

Active technological convergence of manufacturing industries and service industries has been emerged as a core and essential phenomenon for recent business environment. Technology convergence has already been the basic force behind the both product innovation and service innovation, changing the ways in which firms interact with their customers. Despite the gravity, there has been limited approach to investigate the technological convergence of manufacturing technologies and service technologies from the empirical perspective. In response, this paper aims to investigate technological convergence between manufacturing technology and service technology using patent analysis. For this purpose, we define the service technology and manufacturing technology. Following on this, we analyze the USPC classification of those technologies to analyze the technological convergence. To investigate the dynamic change of convergence, 10-year-dyanamics are observed. As case studies, three industries which show high level of technological convergence of manufacturing and service - banking, healthcare, and education industries - are selected and analyzed in detail.

Keywords

References

  • Auernhammer, K. & Stabe, M. (2002). Integrated development of products and services, In: Mařík, V.,
  • Camarinha-Matos, L., and Afsarmanesh, H. (Eds), Knowledge and Technology Integration in Production and Services: Balancing Knowledge and Technology in Product and Service Life Cycle, Springer
  • Blackman, C. R. (1998). Convergence between telecommunications and other media: how would regulation adapt? Telecommunications Policy , 22(3), 167-170.
  • Bitner, M. J. (2001). Service and technology: opportunities and paradoxes. Managing Service Quality , 11(6), 375-379.
  • Bores, C., Saurina, C. & Torres, R. (2003). Technological convergence: a strategic perspective, Technovation , 23(1), 1-13.
  • Curran, C. S. & Leker, J. (2009). Forecasting Industry Convergence: Developing Reliable Measures on the Basis of STN AnaVist, The Proceedings of The XX ISPIM Conference 2009, Vienna
  • Curran, C. S. & Leker, J. (2011). Patent Indicators for Monitoring Convergence - Examples from NFF and ICT. Technological Forecasting and Social Change , 78(2), 256-273.
  • Ernst, H. (2003). Patent Information for Strategic Technology Management. World Patent Information , 25(3), 233–242.
  • Gambardella, A. & Torrisi, S. (1998). Does technological convergence imply convergence in markets? Evidence from the electronics industry. Research Policy , 27(5), 445–463.
  • Geum, Y., Lee, S., Kang, D. & Park, Y. (2011). The customization framework for road mapping productservice integration. Service Business , 5(3), 213-236.
  • Geum, Y., Lee, S., Kim, C. & Kim, M. (2012). Technological Convergence of IT and BT: Evidence from Patent Analysis. ETRI Journal , 34(3), 439-449.
  • Grilliches, Z. (1990). Patent statistics as economic indicators: A survey. Journal of Economic Literature , 28(4), 1661–1707.
  • Hacklin, F. (2008). Management of Convergence in Innovation – Strategies and Capabilities for Value Creation Beyond Blurring Industry Boundaries, Physica-Verlag, Heidelberg
  • Hacklin, F., Marxt, C. & Fahrni, F. (2009). Coevolutionary Cycles of Convergence: An Extrapolation from the ICT Industry. Technological Forecasting & Social Change , 76(6), 723-736.
  • Han, W., Lee, S. & Park, Y. (2011). IT-based evolution of service business model: Case of education service, 2011 3rd International Conference on Information and Financial Engineering, Shanghai, China
  • Hill. M.W. (1999). The Impact of Information Technology on Society. London: Bowker Saur
  • Karvonen, M. & Kässi, T. (2011). Patent Citation Analysis as a Tool for Analyzing Industry Convergence, The Proceedings of PICMET (Technology Management in the Energy Smart World), Portland
  • Kang, H. (2006). Technology management in services: knowledge‐based vs. knowledge‐embedded services. Strategic Change , 15(2), 67-74.
  • Koda, H. (2000). Business models patent. Tokyo: Nikel Kogyo Shinbunsha
  • Lee, H., Kim, C., Cho, H. & Park, Y. (2009). An ANP-based technology network for identification of core technologies: A case of telecommunication technologies. Expert Systems with Applications , 36, 894–908
  • Lee, S., Olson, D. L. & Trimi, S. (2010). The Impact of Convergence on Organizational Innovation. Organizational Dynamics , 39(3), 218–225.
  • Lee, S., Geum, Y., Kim, M. S. & Kim, J. (2011). How technologies can facilitate service innovation? The Proceedings of the 4th ISPIM Innovation Symposium, Wellington, New Zealand
  • Martinez, V., Bastl, M., Kingston, J. & Evan, S. (2010). Challenges in transforming manufacturing organizations into product-service providers. Journal of Manufacturing Technology Management , 21, 449-469.
  • Morone, J. & Berg, D. (1993). Management of technology in the service sector: Practices in the banking industry. Journal of High Technology Management Research , 4(1), 123-137.
  • Narin, F., Noma, E. & Perry, R. (1987). Patents as indicators of corporate technological strength. Research Policy , 16(2/4), 143–155.
  • Quinn, J. B. Baruch, J. J. & Paquette, P. C. (1988). Exploiting the manufacturing service interface. Sloan Management Review , 29(4), 45-56.
  • Quinn, J. B. & Paquette, P. C. (1990). Technology in services: Creating organizational revolutions. Sloan Management Review , 31(2), 67-78.
  • Rosenberg, N. (1963). Technological Change in the Machine Tool Industry, 1840-1910. The Journal of Economic History , 23(4), 414-446.
  • Schoolerman, S. (1993). Service, technology positions Pyxis for success. Health Industry Today , 56(6), 1617.
  • Stehrer, R. & Worz, J. (2003). Technological Convergence and Trade Patterns. Review of World Economics , 139(2), 191-219.
  • Tijssen, R. J. W. (1992). A quantitative assessment of interdisciplinary structures in science and technology: Co-classification analysis of energy research. Research Policy , 21(1) 27–44.
  • Wartburg, I., Teichert, T. & Rost, K. (2005). Inventive progress measured by multi-stage patent citation analysis. Research Policy , 34(10), 1591–1607.

Downloads

No downloads have been recorded for this article yet. Figures appear here once readers begin downloading the full text.

How to Cite

Geum, Y., Kim, M.-S., Park, Y., & Lee, S. (2013). The Convergence of Manufacturing and Service Technologies: A Patent Analysis Approach. Information Management and Business Review, 5(2), 99-107. https://doi.org/10.22610/imbr.v5i2.1032

Share this article

License

Copyright (c) 2013 Youngjung Geum, Moon-Soo Kim, Yongtae Park, Sungjoo Lee (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team  edits and formats manuscripts to bring uniformity and standardization in published material.

This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.

Keywords

Section

Research Paper

Published in

Vol. 5 No. 2 (2013) Technology Adoption, Governance & Information Flow View issue contents

Published

2013-02-28

Submissions

Have research to publish? Information Management and Business Review welcomes submissions.

Make a Submission