Abstract
The ongoing pandemic has resulted in a disruption of the life of all citizens and impacted all the spheres, more so the financial system because the Pandemic and its aftermath has shut all economic activity except those which as per the government directives are considered the most essential. This has deeply impacted private consumption, external trade as well as investment in the economy. Accordingly, both in retail stores and e-commerce orders, a common strand is that many of the consumers are now paying bills via digital payment mechanisms and taking contactless delivery of goods wherever possible. “Digital financial transaction systems, e-wallets and apps, online transactions using e-banking, usage of Plastic money (Debit and Credit Cards), etc. have recorded a substantial increase in demand during the crisis”. The objective of the present paper is to examine and analyze the digital finance transactions in selected cities during the ongoing pandemic.
Keywords
- Pandemic Search this journal for Pandemic (opens in a new tab)
- Digital Payments Platforms Search this journal for Digital Payments Platforms (opens in a new tab)
- Cashless Economy Search this journal for Cashless Economy (opens in a new tab)
- Digital Finance Services Search this journal for Digital Finance Services (opens in a new tab)
References
- Board, F. S. (2021). Lessons Learnt from the COVID-19 Pandemic from a Financial Stability Perspective. Financial Stability Board.
- Chavan, J. (2013). INTERNET BANKING- BENEFITS AND CHALLENGES IN AN EMERGING ECONOMY. IMPACT: International Journal of Research in Business Management, 19-26.
- http://www.jrfinancial.in/blog/impact-Pandemic-rs-500-rs-1000-note-various-sectors-economy/
- http://qz.com/843872/indias-rupee-Pandemic-could-spark-a-new-digital-economy-in-the-cash-reliantcountry/ (Yogesh K Dwivedi, Swansea University; Kuttimani Tamilmani, Swansea University, and Nripendra Rana, Swansea University)
- https://theconversation.com/modis-bank-note-ban-has-inflicted-pointless-suffering-on-indias-poorest69157
- http://www.business-standard.com/article/finance/7-account-holders-in-india-use-net-banking-study111072000193_1.html
- Mihir B. & Chavda, D. A. (2014). Innovative banking products: Win-Win situation forCustomers and Banks. International Journal of Commerce, Business and Management (ICBM), 824-829.
- Meghani, D. A. (2017). The Impact of Demonetization on the frequency of using Internet Banking Services with reference to selected cities of Gujarat. Pacific Business Review, 64-72.
- Pekka, L, S. S. (2008). Consumer resistance to Internet banking: Postponers, opponents and rejectors. International Journal of Bank Marketing, 440-455.
- Umrez, M. R. (2016). Customer Resistance towards Internet Banking Among the Literates: An Empirical Study with Reference To Rayalaseema Region. Imperial Journal of Interdisciplinary Research.
Downloads
No downloads have been recorded for this article yet. Figures appear here once readers begin downloading the full text.
How to Cite
Share this article
License
Copyright (c) 2021 Khushbu Agarwal, Nidhi Nalwaya (Author)

This work is licensed under a Creative Commons Attribution 4.0 International License.
Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team edits and formats manuscripts to bring uniformity and standardization in published material.
This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.
Keywords
- Pandemic Search this journal for Pandemic (opens in a new tab)
- Digital Payments Platforms Search this journal for Digital Payments Platforms (opens in a new tab)
- Cashless Economy Search this journal for Cashless Economy (opens in a new tab)
- Digital Finance Services Search this journal for Digital Finance Services (opens in a new tab)
Section
Published in
Vol. 13 No. 3(I) (2021)
Energy Poverty, Choice Overload & Digital Finance
View issue contents
Published
Submissions
Have research to publish? Information Management and Business Review welcomes submissions.
Make a Submission