Abstract
3G mobile network offers higher data rates than the previous generation networks (1G and 2G). The purpose of this study is to examine the factors influencing subscribers’ intention towards using 3G mobile services with the Technology Acceptance Model (TAM) as the guiding principle. Cross sectional data were collected through a survey and analyzed by means of factor analysis, correlation and regression analysis. Out of 150 questionnaires, only 100 were usable. Findings show that Perceived Usefulness, Perceived Ease of Use and Attitude are jointly responsible in determining the subscribers’ intention to use of 3G mobile services. Perceived Usefulness was found as a key factor influences subscribers’ intention to use 3G mobile services. In addition, implications and direction for future research are discussed.
Keywords
- 3G Mobile Search this journal for 3G Mobile (opens in a new tab)
- Service Search this journal for Service (opens in a new tab)
- Adoption Search this journal for Adoption (opens in a new tab)
- Usage Search this journal for Usage (opens in a new tab)
- Technology Acceptance Model (TAM) Search this journal for Technology Acceptance Model (TAM) (opens in a new tab)
- Malaysia Search this journal for Malaysia (opens in a new tab)
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Keywords
- 3G Mobile Search this journal for 3G Mobile (opens in a new tab)
- Service Search this journal for Service (opens in a new tab)
- Adoption Search this journal for Adoption (opens in a new tab)
- Usage Search this journal for Usage (opens in a new tab)
- Technology Acceptance Model (TAM) Search this journal for Technology Acceptance Model (TAM) (opens in a new tab)
- Malaysia Search this journal for Malaysia (opens in a new tab)
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