Author

  • Maryam Jameelah Mohd Hashim

    • Universiti Teknologi MARA Kampus Puncal Alam, Cawangan Selangor, Malaysia
    • Malaysia

  • Muhaimin Mazlan

    • Arshad Ayub Graduate Business School (AAGBS) UiTM Shah Alam, Selangor, Malaysia
    • Malaysia

  • Fatin Nurain Md Sharif

    • Arshad Ayub Graduate Business School (AAGBS) UiTM Shah Alam, Selangor, Malaysia
    • Malaysia

Abstract

This study examines the role of telecommuting on work-life balance (WLB) in the information technology (IT) sector at Bank Rakyat. The objective of this study is to examine the effect of workload (WL), work flexibility (WF), and core self-evaluation (CSE), and the role of telecommuting in mediating the achievement of work-life balance (WLB). The study recognizes the difficulties that arise from a higher volume of work during the shift to remote employment, especially in the challenging field of information technology. Gaining a comprehensive understanding of the intricate connection between workload and work-life balance is crucial for formulating efficient telecommuting rules. The main issues discussed involve the possible disadvantages of a heavier workload and the necessity for customized telecommuting guidelines to guarantee a harmonious work-life balance. This investigation was grounded in the Job Demand Resources Model. Data was obtained from 181 employees of Bank Rakyat's headquarters using the purposive sample technique, specifically junior IT executives. In addition, a two-stage structural equation approach was employed to evaluate the validity and reliability of the data, as well as the influence of underlying variables. Research indicates that telecommuting has a good impact on work-life balance, particularly by improving work flexibility and core self-evaluation. Nevertheless, it was determined that workload does not exert a substantial impact on work-life balance in the context of IT staff working in Bank Rakyat. This study is important because it provides insight into the complex connections between workload, work flexibility, core self-evaluation (CSE), and worklife balance (WLB). It also offers an understanding of the fundamental mechanisms of telecommuting that help junior executives at Bank Rakyat headquarters in Malaysia achieve a balance between their work and personal lives.

Keywords

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How to Cite

Mohd Hashim, M. J., Mazlan, M., & Md Sharif, F. N. (2024). Factors Influencing Work-Life Balance: Mediating Role of Telecommuting. Information Management and Business Review, 16(3(I), 584-594. https://doi.org/10.22610/imbr.v16i3(I).4011

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Published in

Vol. 16 No. 3(I) (2024) Event Management, Control Systems & Digital Health View issue contents

Published

2024-09-06

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