Author

  • Khairunnisa Binti Yussof

    • Faculty of Business & Management, Universiti Teknologi MARA, Cawangan Melaka, Melaka, Malaysia
    • Malaysia

  • Noraznira Abd Razak

    • Faculty of Business & Management, Universiti Teknologi MARA, Cawangan Melaka, Melaka, Malaysia
    • Malaysia

  • Siti Musliha Binti Mohd Idris

    • Faculty of Business & Management, Universiti Teknologi MARA, Cawangan Melaka, Melaka, Malaysia
    • Malaysia

  • Norfaezah Binti Mohd Shahren

    • Faculty of Business & Management, Universiti Teknologi MARA, Cawangan Melaka, Melaka, Malaysia
    • Malaysia

Abstract

The world of technology is advancing at a breakneck pace. There is no doubt that the convenience of this technology simplifies and expedites everything. The services made available with digitization technology are vast to start with, such as government services, online sales, e-learning, e-banking and many more. Among the areas of importance that shall be highlighted via this article would be any routines involving digital payments. The availability of digital payments facilitates the buying process, business transactions, and bill payments, among other things. Risks related to digital payment usage shall be accelerated if individuals lack experience, disclosure, and much more information related to the procedure of digital payments itself. Not to mention, the risks of cyber security hacking which also on the rise courtesy of the increasing usage of digitalized technology per se. As a result, risks that occur will negatively affect the public's perception, trust and confidence. Simultaneously, this will impact the economic environment, business, and society. As a result, precautionary behavior among customers shall be studied rather than technology acceptance. The protection motivation theory (PMT) shall be adopted for this study since it is well-suited to identifying users' adaptive behavior towards the usage of technology as well as determining whether or not they are aware of the risks associated with the relevant technology involved. The study uses the method of Systematic Literature Review using 11 extant studies to evaluate the protection behavior of digital payment risk.

Keywords

References

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How to Cite

Binti Yussof, K., Abd Razak, N., Binti Mohd Idris, S. M., & Binti Mohd Shahren, N. (2024). Ontology of Protection Motivation Theory on Digital Risk–A Systematic Literature Review. Information Management and Business Review, 16(4(S)I), 426-432. https://doi.org/10.22610/imbr.v16i4(S)I.4282

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Copyright (c) 2024 Khairunnisa Binti Yussof, Noraznira Abd Razak, Siti Musliha Binti Mohd Idris, Norfaezah Binti Mohd Shahren (Author)

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Research Paper

Published in

Vol. 16 No. 4(S)I (2024) Digital Payments, Game-Based Learning & Knowledge Behaviour View issue contents

Published

2024-11-27

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