Author

  • Dolhadi Zainudin

    • Department of Business Administration, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia
    • Malaysia

  • Suhaimi Mhd Sarif

    • Department of Business Administration, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia
    • Malaysia

  • Yusof Ismail

    • Department of Business Administration, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia
    • Malaysia

  • Sharifah Fazirah Syed Ahmad

    • Faculty of Business and Management, Universiti Teknologi MARA, Malaysia
    • Malaysia

Abstract

This study investigates the strategic embedding of 5S quality management practices within the Sejahtera Ulul Albab paradigm among Malaysian Micro, Small, and Medium Enterprises (MSMEs). Drawing on semi-structured interviews with 12 MSME managers across the food, halal services, and manufacturing sectors, the research reveals that while 5S—Sort (Seiri), Set in Order (Seiton), Shine (Seiso), Standardize (Seiketsu), and Sustain (Shitsuke)—enhances operational discipline and lean outcomes, its integration with Islamic philosophical anchors such as niyyah (intention), amanah (trust), and taqwa (God-consciousness) repositions quality management as a spiritually driven endeavor. The findings demonstrate that ethical leadership, communal purpose, and spiritual accountability significantly amplify the effectiveness, consistency, and sustainability of 5S implementation. The study proposes a conceptual framework that reconceptualizes 5S as a multidimensional resource that fosters both strategic advantage and divine accountability within the Tawhidic worldview. This integrative approach advances theory by bridging operational efficiency with Islamic epistemology and offers practical guidance for value-driven business practices. However, the study is limited to a qualitative exploration within selected sectors. Thus, future research may adopt a mixed-methods design or cross-regional comparison to validate and extend the proposed framework's applicability and scalability.

Keywords

References

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How to Cite

Zainudin, D., Mhd Sarif, S., Ismail, Y., & Syed Ahmad, S. F. (2025). 5s Quality Management Practices with Sejahtera Ulul Albab of Micro, Small and Medium Enterprises in Malaysia. Information Management and Business Review, 17(2(I)S), 203-217. https://doi.org/10.22610/imbr.v17i2(I)S.4594

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Vol. 17 No. 2(I)S (2025) AI in Audit, Workplace Safety & Digital Consumer Society View issue contents

Published

2025-08-10

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