Author

  • Khoirul Aswar

    • Universitas Pembangunan Nasional Veteran Jakarta, Indonesia
    • Indonesia
  • Wisnu Julianto

    • Universitas Pembangunan Nasional Veteran Jakarta, Indonesia
    • Indonesia

Abstract

The purpose of this study was to investigate how employee performance is impacted by perceived ease of use, perceived usefulness, training efficacy, and motivation. The goal of this study is to raise the calibre of workers at the Republic of Indonesia's Ministry of Defence by using a sample of all work units. Purposive sampling was the method of sampling that was applied. In order to conduct this study, questionnaires with primary data, which were obtained from the responses of up to 60 employees with varying positions, were examined. Using the Smart Partial Least Squares (PLS) version 3.0 tool, test the variables using the Structural Equation Modelling (SEM) technique. The study found that while perceived usefulness had a significant impact on employee performance, perceived ease of use had no significant effect, training effectiveness had a significant effect, and motivation had a significant effect on employee performance. It is anticipated that contributions to ministries or institutions will enhance public sector governance and provide the public with input for policy formulation and full execution in ministries or institutions.

Keywords

References

  • Almusaddar, A. A. S., Ramzan, S. R., & Raju, V. (2018). The Influence of Knowledge, Satisfaction, and Motivation on Employee Performance Through Competence. International Journal of Business and General Management (IJBGM), 7(5), 21–40.
  • Asim, M. (2013). Impact of Motivation on Employee Performance with Effect of Training : Specific to the Education Sector. International Journal of Scientific and Research Publications, 3(9), 1–9. http://www.ijsrp.org/research-paper-0913/ijsrp-p21120.pdf
  • Aswar, K. (2019). Financial Performance of Local Governments in Indonesia. European Journal of Business and Management Research, 4(6), 1–6. https://doi.org/10.24018/ejbmr.2019.4.6.164
  • Bppk, P. K. (2018). Kepuasan Pengguna Sistem Aplikasi Keuangan Tingkat Instansi ( Sakti ) Pada Badan Pendidikan Dan. 588–602.
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
  • Davis, S., & Wiedenbeck, S. (2001). The mediating effects of intrinsic motivation, ease of use and usefulness perceptions on performance in first-time and subsequent computer users. Interacting with Computers, 13(5), 549–580. https://doi.org/10.1016/S0953-5438(01)00034-0
  • Djuitaningsih, T., & Arifiyantoro, D. (2020). Individual and Organizational Impacts: Information and System Quality Influence on Attitude Towards Use and User Satisfaction of Agency-Level Financial Application System. Acta Informatica Malaysia, 4(1), 10–18. https://doi.org/10.26480/aim.01.2020.10.18
  • Ek, K., & Mukuru, E. (2013). Pengaruh Motivasi Terhadap Kinerja Karyawan Pada Umum Tingkat Tengah Pelatihan Teknis Lembaga Di Kenya. 2(4), 73–82.
  • Handaru, A., & Mardiyati, U. (2014). Jurnal Dinamika Manajemen. Jdm, 5(2), 171–182.
  • Ikhsan, M. G., & Krisnadi, I. (2017). Manajemen Proyek Pengembangan Sistem Aplikasi Keuangan Tingkat Instansi (SAKTI). 1–9.
  • Kang, Y.-H., & Na, K. (2020). The Effectiveness of Employee Training on Firm Performance: Evidence from Vietnam. International Journal of Business and Social Science, 11(2), 13–24. https://doi.org/10.30845/ijbss.v11n2a2
  • Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928
  • Lanlan, Z., Ahmi, A., & Popoola, O. M. J. (2019). Perceived ease of use, perceived usefulness and the usage of computerized accounting systems: A performance of micro and small enterprises (MSEs) in China. International Journal of Recent Technology and Engineering, 8(2 Special Issue 2), 324–331. https://doi.org/10.35940/ijrte.B1056.0782S219
  • Mandey, S., & Sahangggamu, P. (2014). Pengaruh Pelatihan Kerja, Motivasi, Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Bank Perkreditan Rakyat Dana Raya. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 2(4), 514–523. https://doi.org/10.35794/emba.v2i4.6359
  • Mathis, R. L. & Jackson, J. H. (2006). Manajemen Sumber Daya Manusia Edisi ke 10, Salemba Empat. Jakarta
  • Muzakki, M. H. (2016). Pengaruh Penggunaan Teknologi Informasi Terhadap Kinerja Karyawan. Jurnal Administrasi Bisnis, 39(2), 169–175.
  • Omar, N., Munir, Z. A., Kaizan, F. Q., Noranee, S., & Malik, S. A. (2019). The Impact of Employee Motivation, Perceived Usefulness and Perceived Ease of Use on Employee Performance among Selected Public Sector Employees. International Journal of Academic Research in Business and Social Sciences, 9(6), 1128–1139. https://doi.org/10.6007/ijarbss/v9-i6/6074
  • Pramanda, R. P., & Azizah, D. F. (2016). Pengaruh Kemudahan dan Kemanfaatan Teknologi Informasi Terhadap Kinerja Karyawan (Studi pada Karyawan Kantor Pusat Universitas Brawijaya). Jurnal Administrasi Bisnis, 39(2), 117–126.
  • Rivai, Veithzal. (2010). Manajemen Sumber Daya Manusia Untuk Perusahaan: dari Teori ke Praktik. Jakarta: Gunung Agung.
  • Rizwan, M., Tariq, M., Hassan, R., & Sultan, A. (2014). A Comparative Analysis of the Factors Affecting Employee Motivation and Employee Performance in Pakistan. International Journal of Human Resource Studies, 4(3), 35. https://doi.org/10.5296/ijhrs.v4i3.5873
  • Robbins, S.P. (2006). Perilaku Organisasi. Jakarta: Gramedia
  • Santoso, S., & Johnathan, B. (2018). Analisa Efektivitas Pelatihan Terhadap Kinerja Karyawan Bumi Surabaya City Resort. Manajemen, 191–204.
  • Sudibya, I. G. A., & Utama, I. W. M. (2012). Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, Dan Kompensasi Terhadap Kepuasan Kerja Dan Kinerja Pegawai Di Lingkungan Kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 6(2), 173–184.
  • Suryanto, A. (2018). Strategi Peningkatan efektifitas pelatihan kepemimpinan: Telaah teoretis dan empiris. Journal Borneo Administrator, 14(1), 69-86.
  • Susanto, T. D., & Aljoza, M. (2015). Individual Acceptance of e-Government Services in a Developing Country: Dimensions of Perceived Usefulness and Perceived Ease of Use and the Importance of Trust and Social Influence. Procedia Computer Science, 72, 622–629. https://doi.org/10.1016/j.procs.2015.12.171

Downloads

No downloads have been recorded for this article yet. Figures appear here once readers begin downloading the full text.

How to Cite

Aswar, K., & Julianto, W. (2025). Determinants of Employee Performance: Empirical Evidence from Indonesia. Information Management and Business Review, 17(4(I), 19-27. https://doi.org/10.22610/imbr.v17i4(I).3873

Share this article

Section

Research Paper

Published

2025-11-23

Submissions

Have research to publish? Information Management and Business Review welcomes submissions.

Make a Submission