Author

  • Khoirul Aswar

    • Universitas Pembangunan Nasional Veteran Jakarta, Indonesia
    • Indonesia
  • Ermawati

    • Universitas Pembangunan Nasional Veteran Jakarta, Indonesia
    • Indonesia

Abstract

This study aims to review academic research work carried out in the field of e-commerce adoption. The e-commerce area has been classified into three broad categories, namely technological context, organizational context and environmental context. Finally, this study identifies the important role of SMEs, an overview of e-commerce technology and the adoption of e-commerce. This study collected 52 research studies in the field of e-commerce. This research provides a systematic review of the above studies. This study classifies 3 important factors in e-commerce adoption, namely technology, organization and environmental factors. This study identifies that to increase the success of e-commerce, it is necessary to consider the determinants of e-commerce adoption so that e-commerce players can excel in the competition. This study will make a positive contribution to understanding e-commerce adoption for academics, industry, regulators, and other e-commerce users.

Keywords

References

  • Abebe, M. (2014). Electronic commerce adoption, entrepreneurial orientation and small- and medium-sized enterprise (SME) performance. Journal of Small Business and Enterprise Development, 21(1), 100.
  • Abell, W. & Lim, L. (1996). Business use of the Internet in New Zealand: An exploratory study. http://ausweb.scu.edu.au/aw96/business/abell/paper.htm.
  • Aboelmaged, M. G. (2010). Predicting e-procurement adoption in a developing country: an empirical integration of technology acceptance model and theory of planned behavior. Industrial Management & Data Systems, 110(3), 392-414.
  • Alam, S. S., Ali, M. Y. & Jani, M. F. M. (2011). An empirical study of factors affecting electronic commerce adoption among SMEs in Malaysia. Journal of Business Economics and Management, 12(2), 375-399.
  • Al-Qirim, N. (2007). The adoption of eCommerce communications and applications technologies in small businesses in New Zealand. Electronic Commerce Research and Applications, 6(4), 462-473.
  • Ayyagari, M., Demirguc-Kunt, A. & Maksimovic, V. (2011). Small vs. Young Firms across the World, contribution to employment, job creation and growth (F. a. P. S. D. Team, Trans) (pp. 41): The World Bank Development Research Group.
  • Baridam, D. M. & Nwibere, B. M. (2015). Demographic determinants of electronic commerce (EC) adoption by SMEs. Journal of Enterprise Information Management, 28(3), 326-345.
  • Bohme, T., Childerhouse, P., Deakins, E. & Corner, J. (2008). Balancing power and dependency in the buyersupplier relationship. International Journal Electronic Customer Relationship Management, 2(2), 120-139.
  • Chiliya, N., Chikandiwa, C. & Afolabi, B. (2011). Factors Affecting Small Micro Medium Enterprises'(SMMEs) Adoption of E-Commerce in the Eastern Cape Province of South Africa. International Journal of Business & Management, 6(10).
  • Clarke R. (2005). The Past, Present and Future of B2C eCommerce. Statement for a Panel Session, Sydney. http://www.rogerclarke.com/EC/B2C-0509.html
  • Daniel, E. M. & Grimshaw, D. J. (2002). An exploratory comparison of electronic commerce adoption in large and small enterprises. Journal of Information Technology, 17(3), 133-147.
  • Daniel, E. & Wilson, H. (2002). Adoption Intentions and Benefits Realised: a Study of E-Commerce in UK SMEs. Journal of Small Business and Enterprise Development, 9(4), 331-348.
  • Drew, S. (2003). Strategic uses of e-commerce by SMEs in the East of England. European Management Journal, 21(1), 79-88.
  • Frambach, R. T. & Schillewaert, N. (2002). Organizational innovation adoption: A multi-level framework of determinants and opportunities for future research. Journal of Business Research, 55(2), 163-176.
  • Ghobakhloo, M. & Tang, S. H. (2013). The role of owner/manager in the adoption of electronic commerce in small businesses: The case of developing countries. Journal of Small Business and Enterprise Development, 20(4), 754-787.
  • Grandon, E. & Pearson, J. M. (2004a). E-commerce Adoption: Perceptions of Managers/Owners of Small and Medium-Sized Firms in Chile. Communications of the Association for Information Systems, 13.
  • Govindaraju, R., Chandra, D. R. & Siregar, Z. A. (2012). Stakeholder role in e-commerce adoption by small and medium enterprises. Paper presented at the Management of Innovation and Technology (ICMIT), 2012 IEEE International Conference.
  • Govindaraju, R., Wiratmadja, II. & Rivana, R. (2015). Analysis of drivers for e-commerce adoption by SMEs in Indonesia. Paper presented at the Interdisciplinary Behavior and Social Sciences: Proceedings of the International Congress on Interdisciplinary Behaviour and Social Sciences 2014.
  • Hameed, M., Abdul, C. S. & Swift, S. (2012). A conceptual model for the process of IT innovation adoption in organizations. Journal of Engineering and Technology Management, 29(3), 358-390.
  • Jahanshahi, A. A. & Zhang, S. X. (2013). E-commerce for SMEs: empirical insights from three countries. Journal of Small Business and Enterprise Development, 20(4), 849-865.
  • Kartiwi, M. & MacGregor, R. C. (2007). Electronic Commerce Adoption Barriers in Small to Medium-Sized Enterprises (SMEs) in Developed and Developing Countries: A Cross- Country Comparison. Journal of Electronic Commerce in Organizations (JECO), 5(3), 35-51.
  • Kotelnikov, V. (2007). Small and Medium Enterprises and ICT: Asia-Pacific Development Information
  • Kurnia, S., Choudrie, J., Mahbubur, R. & Alzougool, B. (2015). E-Commerce technology adoption: A Malaysian grocery SME retail sector study. Journal of Business Research, 68(9), 1819-2044.
  • MacGregor, R. & Vrazalic, L. (2007b). Interaction of Adoption Factors: Do SMEs Achieve the Desired Benefits from E-Commerce Adoption? (pp. 328-354): Idea Group Inc.
  • Molla, A. & Licker, P. S. (2005a). E-Commerce adoption in developing countries: a model and instrument. Information & Management, 42(6), 877-899.
  • Molla, A. & Licker, P. S. (2004). Maturation stage of eCommerce in developing countries: A survey of South African companies. Information Technologies and International Development, 2(1), 89-98.
  • Molla, A. & Heeks, R. (2007). Exploring E-Commerce Benefits for Businesses in a Developing Country. The Information Society, 23(2), 95-108.
  • Parker, C. & Castleman, T. (2007). New directions for research on SME-eBusiness: insights from an analysis of journal articles from 2003-2006. Journal of Information Systems and Small Business, 1(1), 21-40.
  • Poon, S. & Swatman, P. M. C. (1999). An exploratory study of small business Internet commerce issues. Information & Management, 35(1), 9-18.
  • Premkumar, G. (2003). A meta-analysis of research on information technology implementation in small business. Journal of Organizational Computing and Electronic Commerce, 13(2), 91-121.
  • Premkumar, G. & Roberts, M. (1999). Adoption of new information technologies in rural small businesses. Omega, 27(4), 467-484.
  • Quaddus, M. & Hofmeyer, G. (2007). An investigation into the factors influencing the adoption of B2B trading exchanges in small businesses. European Journal of Information Systems, 16(3), 202-215.
  • Raymond, L. (2001). Determinants of web site implementation in small businesses. Internet Research, 11(5), 411-424.
  • Saffu, K., Walker, J. H. & Hinson, R. (2008). Strategic value and electronic commerce adoption among small and medium-sized enterprises in a transitional economy. Journal of Business & Industrial Marketing, 23(6), 395-404.
  • Salwani, M. I., Marthandan, G., Norzaidi, M. D. & Chong, S. C. (2009). E-commerce usage and business performance in the Malaysian tourism sector: empirical analysis. Information Management & Computer Security, 17(2), 166- 185.
  • Santarelli, E. & D'Altri, S. (2003). The Diffusion of E-commerce among SMEs: Theoretical Implications and Empirical Evidence. Small Business Economics, 21(3), 273-283.
  • Sila, I. & Dobni, D. (2012). Patterns of B2B e-commerce usage in SMEs. Industrial Management & Data Systems, 112(8), 1255-1271.
  • Small Business Administration (SBA) Advocacy. (2011). Frequently ask questions advocacy: the voice of small business in government. Office of advocacy.
  • Tan, J., Tyler, K. & Manica, A. (2007). Business-to-business adoption of eCommerce in China. Information & Management, 44(3), 332-351.
  • Tan, K. S., Chong, S. C., Lin, B. & Eze, U. C. (2009). Internet-based ICT adoption: evidence from Malaysian SMEs. Industrial Management & Data Systems, 109(2), 224-244.
  • Tagliavini, M., Ravarini, A. & Antonelli, A. (2001). An Evaluation Model for Electronic Commerce Activities within SMEs. Information Technology and Management, 2(2), 211-230.
  • Teo, T. S. H. & Ranganathan, C. (2004). Adopters and non-adopters of business-to-business electronic commerce in Singapore. Information & Management, 42(1), 89- 102.
  • The Federation of Small Business Reports. (2012). Passing the baton how small businesses have been affected. The federation of small business, 2-12.
  • Thi, L. S. & Lim, H. E. (2011). Estimating the Determinants of B2B E-Commerce Adoption among Small & Medium Enterprises. International Journal of Business and Society, 12(1), 15.
  • Tiago, O. & Maria, F. M. (2010). Understanding e-business adoption across industries in European countries. Industrial Management & Data Systems, 110(9), 1337-1354.
  • Tornatzky, L. G., Fleischer, M. & Chakrabarti, A. K. (1990). The processes of technological innovation: Lexington Books (Lexington, Mass.).
  • Turban, E. (2010). Electronic commerce 2010: a managerial perspective. Upper Saddle River, N.J: Pearson Education.
  • Wade, M. & Johnston, D. A. (2007). Does e-business matter to SMEs? a comparison of the financial impacts of Internet Business Solutions on European and North American SMEs. Journal of small business management, 45(3), 354-361.
  • Williams, M. D., Dwivedi, Y. K., Lal, B. & Schwarz, A. (2009). Contemporary trends and issues in IT adoption and diffusion research. Journal of Information Technology, 24(1), 1-10.
  • Wit, G. & Kok, J. (2014). Do small businesses create more jobs? new evidence for Europe. Small Business Economics, 42(2), 283-295.
  • Zain, Mohamed, Rose, Raduan Che, Abdullah, Iskandar. & Masrom, Maslin. (2005). The relationship between information technology acceptance and organizational agility in Malaysia. Information & Management, 42(6), 829-839.
  • Zhu, K. & Kraemer, K. L. (2005). Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry. Information Systems Research, 16(1), 61-84.

Downloads

No downloads have been recorded for this article yet. Figures appear here once readers begin downloading the full text.

How to Cite

Aswar, K., & Ermawati. (2021). E-Commerce Adoption by Small Medium Enterprises: An Extensive Literature Review. Information Management and Business Review, 12(4(I), 12-18. https://doi.org/10.22610/imbr.v12i4(I).3123

Share this article

Section

Research Paper

Published

2021-03-21

Submissions

Have research to publish? Information Management and Business Review welcomes submissions.

Make a Submission