Abstract
The global COVID-19 pandemic has significantly impacted universities worldwide, necessitating a swift transition from traditional face-to-face learning to online learning within a remarkably short time frame to ensure academic continuity. This study aims to explore COVID-19 and Emergency Online Learning: Perspective of Learners towards Communication Effect, Satisfaction and Productivity Level. Specifically, this study focuses on the experiences of BA118 students at UiTM Melaka and their communication with lecturers. Furthermore, the study aims to discover the satisfaction levels of BA118 students at UiTM Melaka in relation to online classes and to describe how online learning impacts student’s productivity. The findings presented in this paper are based on interviews conducted with a randomly selected group of 10 students who enrolled in the Diploma in Office Management and Technology (BA118) at UiTM Melaka.
Keywords
- Online Learning Search this journal for Online Learning (opens in a new tab)
- Communication Search this journal for Communication (opens in a new tab)
- Office Management Search this journal for Office Management (opens in a new tab)
- Lecturers Search this journal for Lecturers (opens in a new tab)
- Students Search this journal for Students (opens in a new tab)
- Satisfaction Search this journal for Satisfaction (opens in a new tab)
- Productivity Search this journal for Productivity (opens in a new tab)
- COVID-19 Search this journal for COVID-19 (opens in a new tab)
References
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Copyright (c) 2023 Khalijah binti Mohd Nor, Aida Nur binti Mohd Kodri, Nurbarirah binti Ahmad (Author)

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Keywords
- Online Learning Search this journal for Online Learning (opens in a new tab)
- Communication Search this journal for Communication (opens in a new tab)
- Office Management Search this journal for Office Management (opens in a new tab)
- Lecturers Search this journal for Lecturers (opens in a new tab)
- Students Search this journal for Students (opens in a new tab)
- Satisfaction Search this journal for Satisfaction (opens in a new tab)
- Productivity Search this journal for Productivity (opens in a new tab)
- COVID-19 Search this journal for COVID-19 (opens in a new tab)
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Vol. 15 No. 3(I) (2023)
Consumer Behaviour, Financial Literacy & Student Wellbeing
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