Articles 51–60 of 106

  • Article 51 in this issue

    Factors of Innovation Capability That Influence Employee Performance in Public Sector

    • Author: Vievianne Martin, Rosintansafinas Munir, Hairunnisa Ma’amor

    The purpose of this study is to investigate the factors of innovation capability that influence employee performance in the public sector. Most employees lacked knowledge regarding factors of innovation capability that can guide them to innovate when doing tasks. Weak supportive leadership, unwillingness to share knowledge, difficulties to express creativity, and technological barriers prevent them from innovating and performing well in their workplace. A convenience sampling technique was used and a total of 122 publicfederal employees participated in this study. This study was conducted on lower to middle management personnel who currently serve as public employees in any federal agencies in the vicinity of Kota Samarahan, Sarawak, Malaysia. The SPSS was applied in assessing the model. The results indicated that significant influence of supportive leadership, knowledge sharing, creativity and technology capability on employee performance in the public sector. This study will serve as a guideline for management to design new strategies in ensuring its employees perform well, the organization would have a good employee performance rate which literally influences the organization's performance too, and the ideation of policy makers regarding innovative performance among employees can be supported. It was hoped that this study would use other different factors of innovation capability that would influence employee performance with different organizational types or different levels of management for future study.

    Pages 525-536

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  • Article 52 in this issue

    Factors Influencing the Increase of Unclaimed Property Among Muslims in Klang Valley

    • Author: Mohd Rahim Khamis, Rabiatul Husna Zahari, Seri Nurnazifa Aida Hasnon, Maryam Jameelah Mohd Hashim

    The issue to be addressed in this study is regarding the increasing amount of unclaimed property in Malaysia. The increase is occurring every year with an excessive amount. A possible cause of this problem has been identified in that most Muslims failed to wisely plan their property estate, particularly by using Islamic instruments such as wasiyyah , hibah , and waqf rather than relying on the faraid in distributing inheritance property. Previous research has shown that some of them are hesitant to use Islamic instruments for estate planning. Based on the problem, this study is looking for factors that influence the increase of unclaimed property in Malaysia. The factors include the awareness of unclaimed property, the incentives of unclaimed property, the complexity of application and claim, and the legal issue A quantitative approach was used in this study and primary data were collected by distributing questionnaires to the respondents which are individual Muslim with the age of 25 years and above by using the face-to-face approach method. A total of 280 responses were successfully collected. Data were analyzed using PLS-SEM and the result showed a notable correlation between awareness of estate planning, incentives of estate planning, and legal were significant with unclaimed property. However, complexity does not have an impact on the unclaimed property. This study enhances the current body of knowledge by focusing on the scarce research about the increasing of unclaimed property in Malaysia. Besides that, this study also provides guidelines to government and state authorities to come up with mountainous strategies and initiatives to overcome the issue of unclaimed property among Muslims in Malaysia.

    Pages 537-550

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  • Article 53 in this issue

    Revisiting Okun's Law: Evidence from Malaysia

    • Author: Syahira Nasir, Salwaty Jamaludin, Sharul Shahida Shakrein Safian, Nazurah Abdul Malek, Muhammad Ridzuan Abdul Aziz

    Okun’s Law explains an inverse relationship between unemployment and GDP. To re-examine the validity of Okun’s Law to the Malaysian economy through the period of 1988 until 2021, this paper employed the Ordinary Least Squares (OLS) approach with several diagnostic tests. The findings indicate that there is a significant relationship between GDP and unemployment. The control variables - population, inflation rate, and FDI also significantly affect unemployment. While the country's GDP and inflation rate have a negative relationship with unemployment, population and FDI have a positive relationship with unemployment in Malaysia. Therefore, Okun’s Law is valid in the case of Malaysia.

    Pages 551-561

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  • Article 54 in this issue

    Food Consumption Preference Among Young Adults Based on Social Media Influence in Malaysia

    • Author: Norsiah Ahmad, Ermee Edwin, Syukrina Alini Mat Ali

    Food consumption amongst young adults has potentially been influenced by social media. Businesses also utilize social media as a medium of promotion. Thus, cultural food has gone viral on social media, causing the demand for cultural food to rise. Several factors in social media influence could be the reason for young adults discovering international cultural foods. Therefore, the focus of this study is to identify how social media influences young adults' tastes and preferences for international foods. Data was collected from 115 respondents who are young adults. The implications and consequences of the study findings for food consumption are further discussed. Social media influence on cultural food includes audio-visual appearance, information sharing, and delivery, finally, peer pressure on social was investigated in this study.

    Pages 562-571

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  • Article 55 in this issue

    Non-Shariah Compliance Risks (NCR) and the Danger of Potential Fraud in the Islamic Financial Institutions: A Conceptual Framework

    • Author: Norzitah Abdul Karim, Amirul Afif Muhamat, Mohamad Nizam Jaafar, Munira Abu Bakar, Salina Kassim

    This research paper is a conceptual study that aims to examine financial fraud and its relation to noncompliance to Shariah for the Islamic financial institution in Malaysia. The study is unique because it seeks to understand how deviations from Shariah guidelines could contribute to financial misconduct, examining the specific non-Shariah compliance risks that arise when the deviation of internal control fails to align with Islamic law. Utilizing quantitative methodology, this study adopts and adapts from an existing structured questionnaire survey to collect data. This study also employs Structural Equation Modelling (SEM) in its analysis of the data. The implication of this study for policymakers includes the development of an effective strategy for mitigating financial fraud and ensuring Shariah compliance, thus ensuring the integrity and reputation of the Islamic financial sectors. This will undoubtedly contribute to the stability of the economy.

    Pages 572-578

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  • Article 56 in this issue

    From Click to Cuisine: Navigating the Landscape of Customer Satisfaction in Online Food Delivery Apps

    • Author: Amily Fikry, Azreen Joanna Abdul, Ameena Sibghatullah, Nur Shahrulliza Muhammad, Zatul Fahany Harun

    Technological advancements have revolutionized the food industry, enabling restaurant food delivery to homes. In Malaysia, families with children prefer online food delivery apps (OFDA) over singles, citing crowd avoidance, time-saving, and craving satisfaction. This research analyzes sociodemographic factors (age, income, gender, occupation, marital status, education, order frequency) influencing OFDA satisfaction. Through convenience sampling with 447 responses obtained via Google Forms, results indicate no significant differences in satisfaction based on age, income, gender, occupation, or education. However, marital status and order frequency show distinctions. The research concludes with limitations, recommendations, and implications for practitioners.

    Pages 579-588

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  • Article 57 in this issue

    Customers on the Move: Predicting Customer Satisfaction among Mobile Banking Users in Malaysia

    • Author: Mohammad Hafiz Abdul Razak, Muhammad Hafiz Abd Rashid, Firdaus Abdullah, Amirul Afif Muhamat, Ahmad Zuhairi Zainuddin

    In recent decades, the financial industry has seen rapid modernization of information technology and increased competition. Nevertheless, numerous past studies have shown that technological adoption in mobile banking is relatively low in certain Southeast Asian countries. Customers' opposition to mobile banking services is mostly attributed to a lack of knowledge, security worries, and technological difficulties. Therefore, financial service providers need to comprehend and meet customer expectations to enhance the mobile banking experience. In relation to this, the present research seeks to examine the determinants of customer satisfaction with mobile banking among Malaysian consumers. The findings demonstrate that perceived ease of use, efficiency, and responsiveness were significant in influencing customer satisfaction. However, interoperability, privacy and security, and reliability were not significant in affecting mobile banking satisfaction. The findings have implications for both theoretical and practical perspectives, highlighting the need for efficient mobile banking services, enhancing financial inclusion, and empowering individuals.

    Pages 589-598

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  • Article 58 in this issue

    Unveiling A Century of Research on Retirement Schemes: A State-of-the-Art Bibliometric Review

    • Author: Abidah Saad, Muhammad Ridzuan Abdul Aziz, Norasiah Mahmood, Nik Mohd Hazrul Nik Hashim, Nusrah Samat

    This bibliometric study investigates research on retirement schemes from 1985 to 2023, using data from the Scopus database. It comprises a qualitative assessment of influence using citation measures including citation counts, h-index, and g-index, as well as a quantitative assessment of publication output among authors and journals. The study offers a thorough overview of the field by identifying significant works and important contributors. Co-word occurrence analysis also identifies important study themes and emphasizes understudied topics in the literature on retirement plans. This method lessens the subjectivity present in conventional literature evaluations while providing insights into research trends, significant writers, and hot themes. The study also fills gaps in the literature and makes recommendations for future research directions to guide future investigations and support the creation of retirement plan policy.

    Pages 599-612

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  • Article 59 in this issue

    Retirement Preparedness among Malaysia’s Low-Income Private Sector Employees: A Conceptual Model

    • Author: Nur Diyana Yusoff, Shafinar Ismail, Noraznira Abd Razak, Nor Shahrina Mohd Rafien, Wahida Yaakub

    Retirement in Malaysia starts when individuals reach 60 years old. This is when individuals’ income will stop streaming in, and they need to use their savings, pensions or retirement scheme to support themselves post-retirement. There are two primary retirement schemes in Malaysia, which include (1) Defined Benefit (DB) for government servants and (2) Defined Contribution (DC) for private-sector workers managed by the Employee Provident Fund (EPF). The increasing aging population and the rise in retirees in Malaysia with a lack of retirement savings emphasize the significance of retirement preparedness. The life expectancy in Malaysia has increased, with males and females having an average lifespan of 71.8 years and 77.2 years, respectively. Malaysia's income groups can be divided into three groups: T20 (top 20%), M40 (middle 40%), and B40 (bottom 40%). This study will only focus on private sector employees with EPF accounts and the B40 group with an income of RM4850 and below. The B40 has the lowest savings in EPF, with only 1.01%, compared to the M40, which amounts to 16.56%, and the T20, which holds the most savings at 82.42%. The main objective of this study is to investigate retirement preparedness among low-income (B40) private-sector employees. By focusing on the direct relationship between attitude and social influence and their impact on retirement preparedness, the findings are intended to support financial institutions, policymakers, and organizations in designing and implementing effective financial education and literacy programs tailored to the needs of the low-income (B40) group.

    Pages 613-627

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  • Article 60 in this issue

    The Impact of Taxation on the Cost of Living: A Comprehensive Analysis

    • Author: Siti Aminah Mainal, Fatin Alwani Abu Hanipah, Nur Liyana Zuhaimi, Nur Nuzul Syahira Kamarudin

    This study examines the taxation-related factors affecting Malaysia's cost of living. The rising cost of living, a persistent issue in economics and social well-being, is often linked to global challenges faced by emerging nations. Direct tax has been identified as a primary contributor to the financial strain on households, who must manage various essentials beyond food, clothing, and shelter, such as education, cellular services, and transportation. The study analyzes the relationship between seven independent variables—direct tax, unemployment rate, exchange rate, household consumption expenditure, house price index, subsidies, and net trade—and the cost of living in Malaysia, using 30 years of annual data (1992-2022) with EViews for econometric analysis. This study uses descriptive statistical analysis for the description of data, coefficient matrix analysis and regression analysis for determining the impact of dependent and independent variables. The findings show that the cost-of-living pressures are positively correlated with direct tax, housing price index, and net trade. Data was sourced from the National Property Information Centre (NAPIC), the World Bank, and the Economic Planning Unit (EPU). The analysis underscores the significant impact of direct tax on the cost of living. To mitigate this impact, governments could implement fair and progressive tax reforms, provide targeted subsidies, and promote economic growth to boost income levels. Additionally, social programs and efficient government investment can further reduce household financial burdens.

    Pages 628-643

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