Articles 41–50 of 69

  • Article 41 in this issue

    Digital Dependency: Examining the Mental Health Effects of Excessive Social Media Use in University Students

    • Author: Naffisah Mohd Hassan, Dilla Syadia Ab Latiff, Nur Hidayah Razali, Nur Aiman Hakim Bin Jameran, Muhammad Aiman Bin Mohd Hasan, Nur Sofea Binti Mohd Nazaruddin, Sti Nurasyura Binti Zakari

    Social media has transformed modern communication, particularly among university students. While beneficial in fostering connections and information sharing, excessive use has been linked to mental health concerns. University students, as one of the most active demographics on these platforms, often find themselves exposed to curated content, unrealistic standards, and social comparison, which can negatively influence their emotional well-being. This study examines the relationship between social media use, lifestyle factors, and mental health among Business and Management students at UiTM Puncak Alam. A quantitative survey involving 257 students was conducted to gather data on social media usage habits, lifestyle choices, and mental health indicators. The research explores not only the direct correlation between these factors but also the extent to which lifestyle habits amplify or mitigate the effects of social media use. Findings reveal that while both social media use and lifestyle factors relate to mental health outcomes, lifestyle factors exert a significantly greater influence. Students with healthier routines, including adequate sleep, regular physical activity, and effective stress management, reported better mental health outcomes, regardless of their social media usage levels. These results underscore the importance of promoting balanced lifestyles alongside digital literacy to support student mental well-being.

    Pages 403-411

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  • Article 42 in this issue

    Unveiling the Key Drivers of Warehouse Performance: A Case Study from Malaysia’s Steel Stockist and Distribution Industry

    • Author: Tan Kian Boon, Azilah Anis

    Warehouse management performance is a critical component of operational efficiency, particularly in the steel stockist and distribution industry. This study aims to investigate the relationship between space utilization, inbound activities, outbound activities, human resource management and warehouse management performance. A quantitative research design was adopted, with data collected via a structured questionnaire from 97 employees selected through stratified and convenience sampling methods. The collected data were analyzed using Pearson correlation and multiple regression analysis. The findings reveal that all four independent variables show a positive correlation with warehouse performance; however, only outbound activities were found to have a statistically significant impact. This indicates that the outbound logistics performance which involves picking, packing and shipping, is a strong determinant of the warehouse overall efficiency. Thus, this research asserts that, while space planning, inward flow control, and workforce optimization are the basis to support, it is the performance outcomes that the implementation of the outbound activities generates that fundamentally dictate the success of the performance in the warehouse. These results have practical implications for warehouse and SCM managers and imply that the early life focus of the warehouse’s operations should be placed on holistic yet mission-focused development, focusing on driving outbound excellence and then aligning other operational areas to support this. The contribution of this study to academia and industry is to identify operational drivers that could be used to enhance warehouse performance and to remain competitive in high-demand sectors.

    Pages 412-425

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  • Article 43 in this issue

    The Impact of Autonomy, Workload and Work Life Balance on Job Performance of Support Staff

    • Author: Nur Atiqah Rochin Demong, Abdul Hamid Abdul Halim, Masrur Mohd Khir, Ryan Kang Jee Hong, Natalie Loi Yoke Kei

    Job performance is crucial for a company's success, especially for support staff, who are the core of government entities. The effectiveness and efficiency of government services are often underestimated and underappreciated. The relationship between autonomy, workload, and work-life balance is complex, with excessive labor leading to stress and pressure. However, a balance between autonomy, workload, and worklife can lead to engaged and productive staff, enhancing job performance. A decrease in job performance among support personnel is a significant concern that must be addressed to ensure employee work-life balance. Employers must recognize the value of their support staff and take action to improve their performance. Organizations can ensure their support personnel are motivated, productive, and performing well by lowering their workload and providing opportunities for recognition and training. This study aims to find the effect of autonomy, workload, and work-life balance on job performance among support staff at a selected organization in Negeri Sembilan. A quantitative approach was used, collecting data through structured questionnaires. The results showed a significant, positive, and moderate relationship between autonomy and job performance, with a p-value of more than 0.01. There was no significant, negative, or very weak relationship between workload and job performance, and a significant, positive, and strong relationship between work-life balance and job performance.

    Pages 426-434

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  • Article 44 in this issue

    Integrating Trust in Agents into the Theory of Planned Behavior: A Conceptual Framework for Family Takaful Demand in Malaysia

    • Author: Afiza Azura Mohamad Arshad, Azitadoly Mohd Arifin, Chuah Soo Cheng

    This conceptual study explores the factors influencing family takaful demand in Malaysia, emphasizing the integration of trust in agents into the Theory of Planned Behavior (TPB). While attitude and subjective norm remain central to the TPB framework, this study introduces trust as a moderating factor, alongside demographic and contextual control variables such as gender, income, education and digital readiness. The study responds to recent developments in Malaysia’s takaful landscape, where participant rates continue to grow but overall penetration remains modest at approximately 20% despite over 6.6 million active certificates recorded in 2024. Empirical findings from Bank Negara Malaysia and the Malaysian Takaful Association highlight the rising importance of digital adoption and agent networks in driving new business contributions. By recognizing the agent-customer relationship as a cornerstone of trust, this study positions trust not only as an interpersonal construct but also as a mechanism for reducing uncertainty in financial decision-making. Post-pandemic shifts in consumer awareness, particularly among the younger demographics, further reinforce the relevance of integrating digital competence and health consciousness into takaful participation models. The proposed framework offers a theoretically robust and practically relevant foundation for future empirical testing, employing quantitative approaches such as PLS-SEM to assess moderating effects. This study contributes to both academic discourse and industry practice by extending TPB, providing actionable insights for policymakers, takaful operators and agents seeking to enhance market penetration. Thus, it emphasizes the need for holistic strategies that combine behavioral, relational and technological factors to strengthen Malaysia’s position as a global leader in family takaful.

    Pages 435-442

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  • Article 45 in this issue

    Fear of Missing Out (FoMO) and Online Subjective Well-Being (OSWB): Examining the Mediating Role of Social Media Overload (SMO)

    • Author: Sazimah Mohamed Salleh, Erne Suzilla Kassim, Ramita Abdul Rahim, Veera Pandiyan Kaliani Sundram, Noor Zalina Zainal

    Social media has become essential in today's hyperconnected digital environment. Due to its widespread use and users’ excessive dependence, the use of social media has raised concerns about its psychological impacts. One of the key factors that drives excessive social media engagement is Fear of missing out (FoMO). FoMo has been linked to negative outcomes, both at psychological and behavioral levels. However, the mechanisms through which FoMO contributes to social media overload through information and communication surplus, and how it affects online subjective well-being (OSWB), require further investigation. Hence, a comprehensive literature review was conducted to examine the connections between FoMO, social media overload, and online subjective well-being. Based on the research synthesis, a conceptual framework is proposed, which would advance theoretical understanding of the digital environment and well-being. It also serves as a foundation for future empirical research. Based on the framework, it offers practical insights for designing interventions to mitigate the psychological risks of social media use.

    Pages 443-447

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  • Article 46 in this issue

    From Likes to Learning: The Educational Benefits of Social Media for Students

    • Author: Siti Fatahiyah Mahamood, Amily Fikry, Khairul Nazlin Kamaruzaman, Mohd Nor Mamat, Anuar Omar

    This research reviews the educational benefits of social media for students, focusing on two key aspects: providing user-generated content and improving academic performance. A review of recent literature reveals that platforms like YouTube, TikTok, and Facebook offer diverse learning opportunities across subjects and support various learning styles through multimedia content, enhancing engagement and knowledge retention. Social media facilitates collaborative learning, enabling peer-to-peer interactions and fostering critical thinking skills. Studies show improved academic performance when social media is integrated into learning. The interactive nature of these platforms allows students to recognize context and memorize content for longer periods. The limitation of this research is further highlighted in the paper. This research recommends further empirical studies to validate the benefits outlined and explore additional factors influencing social media's educational impact. The integration of social media into education represents a significant shift in learning approaches, offering innovative ways to present educational content aligned with digital natives' preferences. While challenges exist, the strategic implementation of social media in educational settings holds promise for substantial improvements in academic outcomes. The integration of TikTok and YouTube into online learning environments offers significant benefits for students across diverse subjects. Educators should incorporate these platforms into their curricula to create more engaging and interactive learning experiences, particularly in science, technology, and engineering fields. Ongoing research and refinement are crucial to leveraging these tools effectively, ensuring they enhance rather than detract from the learning experience.

    Pages 448-455

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  • Article 47 in this issue

    A Conceptual Framework for Understanding Work Readiness among Undergraduate Students

    • Author: Nur Amirah Abd Maskadiron, Rosintansafinas Munir, Hairunnisa Ma’amor

    The purpose of this study is to identify the determinants of work readiness among undergraduate business students at the Faculty of Business and Management, UiTM Selangor Campus. This research seeks to identify whether self-efficacy, salary expectations, people qualities, and individual experiences are vital to business and management students when entering the working environment in the future. A simple random technique will be conducted, and a total of 331 respondents will participate in this study. The multiple regression analysis will be employed using the Statistical Package for Social Sciences (SPSS). Some limitations will be observed, in which the number of responses is rather moderate, and it might not be able to capture and generalize in this context. In addition, the work readiness factors only focus on self-efficacy, salary expectations, people's qualities, and individual experiences. By exploring these factors, the study seeks to provide actionable insights for curriculum enhancement, career counseling, and policy development, ultimately contributing to improved graduate outcomes. Furthermore, the findings of this study are expected to offer valuable perspectives for academia and industry in fostering a collaborative approach to address marketability challenges in Malaysia.

    Pages 456-461

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  • Article 48 in this issue

    Enforcement Efforts in Fighting Tax Evasion: A Systematic Literature Review Approach

    • Author: Noor Aishah Mohd Ali, Siti Hawa Shuid

    Globalization and technology advancements have created new opportunities exploited by income taxpayers to evade tax, thereby undermining the credibility of tax authorities worldwide. This systematic review investigates the enforcement efforts used by tax authorities in combating and curbing tax evasion. Relevant articles were selected using two main databases: Scopus and Web of Science. Guided by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, 45 relevant articles published between 2018 and 2025 were identified. Through thematic analysis, eight main themes have been developed for the enforcement strategies employed by tax authorities across jurisdictions. The findings indicate that the tax audit is the most used strategy employed to curb tax evasion among income taxpayers, followed by deterrence messages, fines and penalties. Moreover, the tax audit is the most effective enforcement effort that shows its effectiveness as a strong deterrent against tax evasion. A key information gap was identified where only 11 studies out of 45 studies carried out comparative evaluations on different enforcement efforts, highlighting the need for more cross-contextual research in the future. This study provides valuable insights for researchers by highlighting underexplored enforcement strategies and for tax authorities in enhancing and refining their enforcement approaches to effectively address tax evasion.

    Pages 462-474

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  • Article 49 in this issue

    Beyond Administration: HRM as a Catalyst for Academicians' Self-Actualization in Higher Education Institutions

    • Author: Noor Jannah Afi, Siti Maizalaizzah Akma Adnan, Wahiet Mat, Noor Anis Shamila Ibrahim

    In an era where higher education institutions (HEIs) face increasing demands for innovation, global competitiveness, and faculty excellence, Human Resource Management (HRM) must evolve from a purely administrative function into a strategic driver of academic development. This study examines how HRM practices can promote self-actualization among academicians, a psychological state characterized by intellectual autonomy, purpose-driven work, and the fulfillment of personal potential. Grounded in Maslow’s motivational theory and self-determination frameworks, the research employs a qualitative design, with semistructured interviews with 40 academic leaders and HR professionals across Malaysian universities. Findings reveal a significant misalignment between current HRM structures and the intrinsic motivators of academic staff. Themes such as limited strategic HRM integration, narrow recognition systems, lack of tailored professional development, and restrictive organizational cultures emerged as key barriers. However, institutions that adopt transformative HRM practices, such as fostering autonomy, inclusivity, and intellectual growth, report improved academic engagement and retention. The study proposes a conceptual shift positioning HRM as a catalyst for academic self-actualization and institutional excellence. It concludes with strategic recommendations for policy, practice, and further research in aligning HRM with the psychological and professional aspirations of faculty members.

    Pages 475-484

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  • Article 50 in this issue

    Factors Restraining Parents of School Children from Purchasing Educational Museum Tours and Their Behavioral Intentions

    • Author: Wenqi Tang, Mazlina Mahdzar, Siao Fui Wong, Arni Abd Gani

    Educational tourism, as an important component of the tourism industry is drawing a lot of attention in recent years. However, museum educational tourism is different from common leisure tourism. The constraints to educational tourism may be different from those of traditional tourism, hence this study intends to bridge this gap with a museum case study. This research aims to study the determinants of purchasing intention of educational tourism products via a case study of the Grand Canal Museum of China. This study used a quantitative approach by collecting data through online survey questionnaires guided by the Leisure Constraint Theory. The collected data consisted of 276 valid responses, which were analyzed using Factor Analysis and Regression Analysis techniques. The study found that four main determinant variables are restraining the purchasing intention of educational tourism products. Findings of this study show that intrapersonal constraint factors, influential constraint factors and structural constraint factors are the determining factors of the purchasing intention toward educational tourism. However, the inter-personal constraint factor, being one of the original variables in Leisure Constraints Theory shows no effect on the intention to purchase educational tourism products. Findings of this study contribute to the Leisure Constraints Theory by incorporating influential constraint factors into the current model.

    Pages 485-493

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