Vol. 5 No. 7 (2013)

After technological progress and in particular the development of internet, internet banking service has intensified the competition between banks as well as allowed customers to easily compare the services that provided by different banks. While the goal of any business entity in the long term is to increase its productivity and maximisation of the profits, customer retention becomes an important component of banking strategy in today’s increasingly competitive environment to foster customer relationship management. In order to achieve this, it is important to concentrate on the consumer’s continued use of a service rather than solely on their acceptance of the service (Adapa, 2011). Therefore, understanding the importance of consumers’ continued use is the key element to maximise customers’ retention in internet banking services.

As knowledge is being accepted as an inseparable imperative strategy of organization, organizations look at knowledge as a power, which drives advantages to them. However, many organizations believe it is not about just the existence of knowledge but the organizational growth is being driven from the act of knowledge sharing. As modern economy, takes knowledge as a point to achieve project success, this competitive advantage is being utilized from the greater degree of inter-organizational utilization of information and data coupled with the harnessing of people’s skills and ideas as well as their commitments and motivations. Therefore, it is undeniable that today's knowledge is an essential asset of every single company and it has become more important than land, labor or capital in today’s economy. This paper investigates on the importance of knowledge management in generating of project success by analyzing whether or not government companies and agencies in Malaysia practice Knowledge Management. In this regard, a research has been conducted amongst fifteen Malaysian governmental companies and agencies to find how effective project managers in Malaysian government companies, integrate Knowledge Management criteria and key success elements in order to achieve project success and gain success.

Stock market index represent a country growth and always as an interest for economist and statisticians. In this paper, the effect of oil price and gold price on stock market index on Malaysia, Singapore, Thailand and Indonesia are investigated and a two-regime Markov Switching Vector Error Correction model is used to examine the nonlinear properties model. Moreover, a two regime mean adjusted Markov Switching Vector Error Correction model is used in the study to capture the filtered and smoothed probabilities of the time series sequence in the economic model. Results found that the oil price and gold price affect the movement of the Malaysia, Singapore, Thailand and Indonesia stock market index and there is an asymmetric cycle since 97% of the total sample size is recorded in the growth state.

Technology-based innovation can comes either from market needs (market pull) then obtained the discovery of new innovation technology to help meet the needs of the community or from new invention which was later adapted by the community (technology push) that become useful new needs. The purpose of this paper is to determine the implications that what works better between technology push or market pull in technological innovation carried out by researchers in creating new technologies. In this paper, the study used the example of one of the universities in Indonesia, the ITB because it has a research institute that more active than any other university in Indonesia. Sample taken from the new product invention that have been successfully commercialized or not. To know whether successfully commercialized inventions are more likely depart from the market pull or technology push. We got the result of this research from technology innovation product that has been patented, from dept interviews by the researchers in ITB, and from focus group discussion among the junior researchers. The result of technology innovation product that only has been patented and the technology innovation product that already is commercialized and used by many people will be different. We will see the beginning of the idea appearance and the commercialization of their product innovation in the market from the researchers.

This study examines the influence of four factors on the green purchase intention of American and Chinese consumers as well as the relationship between these factors. To this end, a conceptual model has been proposed and subjected to empirical verification with the use of a survey. The survey results obtained in one major Chinese city provide reasonable support for the validity of the proposed model. Specifically, the findings from the structural-equation modeling confirm the influence of environmental knowledge, attitudes, environmental concern, and social influence, on the green purchase intention. Although the present findings provide a better understanding of the process and significant antecedents of green purchase intention, the researcher also highlight two areas for more thorough investigation. They are collectivism and individualism. This study also discusses how the present findings may help the Chinese government and green marketers to fine-tune their environmental programs.

The purpose of this study is to investigate the effects of consumer-based brand equity dimensions on Pakistani mobile branded market. To do this, data were collected through convenient sampling from 250 consumers of mobile users from Universities and shopping malls. Islamabad and Rawalpindi were selected for data collection. Through self-administered questionnaire based surveys in order to investigate the mobile’s brand as product. The analysis involved Regression and Mean values that, all alternative hypotheses have been accepted. The regression analysis results show all dimensions positively and significantly, influences brand equity. This research study is important in identifying the sources of brand equity in Pakistan’s mobile industry. This is the first study investigating the perceptual and behavioral dimension of consumer-based brand equity of mobile brand in Pakistan. Hence, it makes a contribution for both marketer and practitioners for devising strategies.

This study analyzes the impact of capital gains tax on stocks investment in Pakistan. Whenever there is an increase in the value of a capital asset realized over its cost it is termed as capital gain and the tax imposed thereof is called Capital Gains Tax. The study finds that levy of Capital Gains Tax results in lower volume of stock investment and lesser growth in assets/securities whereas the revenues have also declined as further investments have declined due to the fears of documentation of small investors by the tax authorities.

Utilization of e-money as efficient and convenience payment method in Indonesia has been introduced since 2007. The growth of e-money card usage increased up to 53% in 2012, but the individual adoption is still low compared to total population of Indonesia. The objective of this study is to examine factors affecting customer adoption behavior of e-money and to examine the difference in intention to use/reuse e-money between adopter and non-adopter. The in-depth interview showed that risk and security were not the main consideration for using e-money; this result contradicts with the result of similar previous research in e-payment. Meaning, that in Indonesia consumers were not afraid of losing money while using emoney for transaction. The questionnaire based on the modification of Technology Adoption Model and indepth interview results. Sample of 143 respondents were taken to test the hypotheses, and analyzed using multivariate analysis methods. The results of the study-enhanced understanding of adoption behavior of emoney by describing perceived benefit as factor that influence intention to use/reuse e-money in Indonesia. This study also contributed in managerial practice that there are differences intention to use/reuse e-money between adopters and non-adopters due to lack of information of the products.